- RMA Form

Please do not ship your product(s) back to us until you receive a return merchandise authorization (RMA) number.

At LaserCartridgePlus.com, our goal is to provide you with the best customer service and products to ensure a pleasurable buying experience! Although we try to avoid the need to return or exchange items, we know that its impossible for everything to go right every single time.

We created this form to help process your return faster. Please fill out as much information as possible. Within 1 business day of receipt, one of our customer service representatives will follow-up with you with further instructions.

Please read our Return Policy carefully before submitting this return merchandise authorization (RMA) request. Our acceptance of your return will be applied based on our acceptance criteria:

* Acceptable warranty or return period, based on original shipping dates of your package.

* Acceptable condition of the product and packaging.

First and Last Name:

Company Name:

Email:

4 Digit Order Number:

Billing Zipcode from Order:

	Request for RMA Number
Reason for Return:
I want to return a Defective Compatible or Remanufactured product that I purchased within the last 30 days for a refund (minus the original shipping charges). Please email me the Prepaid return label. NOTE TO CUSTOMER: Please provide us with your printer model number.
I want to return a Defective Compatible or Remanufactured product that I purchased over 30 days ago for a replacement (minus the original shipping charges). Please email me the Prepaid return label. NOTE TO CUSTOMER: Please provide us with your printer model number.
I want to return a non-defective (unused and unopened) Compatible, Remanufactured or OEM/Original product that I purchased within the last 30 days for a refund (minus the original shipping charges and a 15% restocking fee). I will return it at my expense using a traceable shipping method.
I want to replace a shipping-damaged product. The product arrived damaged by the shipping company.
I received the wrong product and would like to have it replaced with the correct item. In the notes field below, please provide an explanation for why you believe you received the wrong product and a complete description of the product you were looking for. Also, please read our Return Policy section about - Wrong Items Shipped - carefully before submitting.
I received the wrong product and would like to return it for a refund (minus the original shipping charges). In the notes field below, please provide an explanation for why you believe you received the wrong product and a complete description of the product you were looking for. Also, please read our Return Policy section about - Wrong Items Shipped - carefully before submitting.
If you are requesting a replacement for your product:
I am willing to wait until my returned product is received and inspected before my replacement is shipped. In this case, I understand that my credit card will not be charged for the replacement.
I need my product urgently. Please charge my credit card in advance for my replacement product. I understand that my credit card will be credited for the purchase price after my returned product has been received and inspected.
Returned Item Detail: Please enter a separate line item for each individual product item requested to be returned.

Part Number on Box Choose a Reason for the Return

Non-Defective – Package Unopened Non-Defective – Package Opened Defective – Not Recognized by Printer Defective – Excessive Toner Leakage Defective – Streaking or Image Quality Issue Defective – Low Toner Message Defective – Shipping Damage Defective – Other, Please Explain Below Non-Defective – Package Unopened Non-Defective – Package Opened Defective – Not Recognized by Printer Defective – Excessive Toner Leakage Defective – Streaking or Image Quality Issue Defective – Low Toner Message Defective – Shipping Damage Defective – Other, Please Explain Below Non-Defective – Package Unopened Non-Defective – Package Opened Defective – Not Recognized by Printer Defective – Excessive Toner Leakage Defective – Streaking or Image Quality Issue Defective – Low Toner Message Defective – Shipping Damage Defective – Other, Please Explain Below

Please provide a general explanation of your reasons for return, including any additional detail that will be useful in evaluating your problem. Please list your printer/fax/copier make and model # for reference:

Please enter the characters you see in the image:

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